A proxy server is an intermediary between your computer and the internet, often used to hide your real location and allow you to access websites that would otherwise be blocked. However, not all proxies offer the same privacy protections as a VPN. When you’re using ExpressVPN, you don’t need an additional proxy running.
If you’re having trouble connecting to the internet, it’s possible that it has been set to use a proxy server.
Note: The steps below will not help you access online streaming services. If you’re unable to access a service because a VPN or proxy is detected, please contact the ExpressVPN Support Team for immediate assistance.
For instructions on how to disable your proxy in Chrome, please refer to the section appropriate to your computer.Disable proxy for Chrome on Windows
Click on the Chrome Menu in the browser toolbar.
Chrome settings menu Windows
Chrome settings Windows
In the “System” section, click Open proxy settings. This will open the Internet Properties window.
Open proxy settings Chrome for Windows
Under “Local Area Network (LAN) settings,” click on LAN settings.
Under “Automatic configuration,” uncheck Automatically detect settings. Also make sure Use a proxy server for your LAN is unchecked too.
Click OK, and OK.