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How do you handle a non-reproducible bug?

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posted Jan 17 by Arun

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1 Answer

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Following bugs lie under the non-reproducible category.

  1. Defects observed due to low memory issue.
  2. Issues raised due to address pointing to a memory location that does not exist.
  3. The race condition is an error scenario which occurs when the timing of one event impacts another executing in a sequence.

A tester can take the following actions to handle the non-reproducible bugs.

  1. Execute test steps that are close to the error description.
  2. Evaluate the test environment.
  3. Examine and evaluate test execution results.
  4. Keep the resources & time constraints under check.
answer Jan 17 by Arunkumaarts
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+3 votes

It will be so great to have a bug search functionality inside of "Active Projects"->"Openbug"->"%opened_project%" section.

At the moment it is terrible from the normalization point of view.

For example I found a bug in the client's project and I want to raise it.

Before raise it - I want to make sure this is not a duplicate.

I should go through all the bug pages and spend many time in order to find some bug title with a hint (or even open every bug for a full description O_O).

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On the basis of the above - I suppose sometimes duplicates will be raised.
And then the QA manager will have to spend his time in order to reject another one duplicated bug ticket.
Is there any chance to update our 99tests platform with a bug title/description search?

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